Safety Recall NHTSA · 20V118000 Reported February 27, 2020

Missing egress window

Keystone Rv Company · Structure · 27 vehicles potentially affected

NHTSA ID
20V118000
Manufacturer Campaign
20-373
Manufacturer
Component
Structure
Vehicles Affected
27
Recall Type
Vehicle
Report Received
February 27, 2020
Completion Rate
62.50

Defect Summary

Keystone rv company (keystone) is recalling certain 2020 bullet 34ri trailers equipped with overhead cabinets across the rear wall. the trailers may be missing an egress window in the main living area, preventing passenger exit in the event of an emergency.

Safety Consequence

In the event of an emergency, the missing egress window can lengthen the time that passengers need to exit the vehicle, increasing the risk of injury.

Corrective Action

Keystone will notify owners, and dealers will replace the existing crank open vent window with an egress window, free of charge. the recall began march 12, 2020. owners may contact keystone customer service at 1-866-425-4369.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Keystone Rv Company dealer and reference recall ID 20V118000 or campaign 20-373.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Keystone Rv Company or involving Structure.

FAQ: Recall 20V118000

Your rights, the repair process, and what each field on this page means.

What is recall 20V118000?

NHTSA recall 20V118000 was issued by Keystone Rv Company on February 27, 2020. It addresses: Missing egress window. The recall affects approximately 27 vehicles, with the defect involving the Structure component.

How do I get this recall repaired?

Contact any authorized Keystone Rv Company dealer and reference NHTSA recall ID 20V118000 or the manufacturer campaign number 20-373. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.