Incorrect display of passenger air bag status
Defect Summary
Mercedes-benz usa, llc (mbusa) is recalling certain 2018 c300 cabriolet, c300 coupe, c300 4matic cabriolet, c300, c300 4matic coupe, c300 4matic, c43 amg cabriolet, c43 amg coupe, c63 s amg cabriolet, c350e plug-in hybrid, c63 amg cabriolet, c63 amg coupe, c63 s amg coupe, c63 amg, c63 s amg, 2018-2019 glc300 4matic coupe, glc300, glc63 amg coupe, glc300 4matic, glc350e plug-in hybrid, glc43 amg coupe, glc43 amg, glc63 s amg coupe, and glc63 amg vehicles equipped with audio 20 head units and automatic child seat recognition. the status of the passenger side air bag may not display correctly.
Safety Consequence
If the passenger air bag is incorrectly displayed as 'on' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.
Corrective Action
Mbusa will notify owners, and dealers will update the audio head unit software, free of charge. the recall began january 3, 2019. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2018120009.
Similar Recalls
Other recalls from Mercedes-benz Usa, Llc or involving Air Bags.
FAQ: Recall 18V838000
Your rights, the repair process, and what each field on this page means.
What is recall 18V838000?
NHTSA recall 18V838000 was issued by Mercedes-benz Usa, Llc on November 27, 2018. It addresses: Incorrect display of passenger air bag status. The recall affects approximately 104,663 vehicles, with the defect involving the Air Bags component.
How do I get this recall repaired?
Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 18V838000 or the manufacturer campaign number 2018120009. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.