Safety Recall NHTSA · 18V803000 Reported November 14, 2018

Incorrectly welded rear seat guide sleeves

Volkswagen Group Of America, Inc. · Seats · 169 vehicles potentially affected

NHTSA ID
18V803000
Manufacturer Campaign
VW 72H8 / Audi 72H9
Component
Seats
Vehicles Affected
169
Recall Type
Vehicle
Report Received
November 14, 2018
Completion Rate
86.98

Defect Summary

Volkswagen group of america, inc. (volkswagen) is recalling certain 2018 volkswagen e-golf and golf r vehicles, and audi a3 sedan and rs3 vehicles. the rear seat frame head restraint guide sleeves may be incorrectly welded to the seat frame.

Safety Consequence

If the guide sleeves are incorrectly welded, in the event of a crash, the rear seat head restraints may have reduced stability, increasing the risk of injury.

Corrective Action

Volkswagen and audi will notify their owners, and dealers will inspect the guide sleeves for incorrect welds, replacing the rear seat frame, as necessary, free of charge. the recall began december 28, 2018. owners may contact volkswagen customer service at 1-800-893-5298 or audi customer service at 1-800-253-2834. volkswagen's numbers for this recall are 72h8 (vw) and 72h9(audi).

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Volkswagen Group Of America, Inc. dealer and reference recall ID 18V803000 or campaign VW 72H8 / Audi 72H9.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Volkswagen Group Of America, Inc. or involving Seats.

FAQ: Recall 18V803000

Your rights, the repair process, and what each field on this page means.

What is recall 18V803000?

NHTSA recall 18V803000 was issued by Volkswagen Group Of America, Inc. on November 14, 2018. It addresses: Incorrectly welded rear seat guide sleeves. The recall affects approximately 169 vehicles, with the defect involving the Seats component.

How do I get this recall repaired?

Contact any authorized Volkswagen Group Of America, Inc. dealer and reference NHTSA recall ID 18V803000 or the manufacturer campaign number VW 72H8 / Audi 72H9. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.