Safety Recall NHTSA · 18V225000 Reported April 9, 2018

Left rear window may separate from coach

Motor Coach Industries, Inc · Visibility · 640 vehicles potentially affected

NHTSA ID
18V225000
Manufacturer Campaign
SB 463
Component
Visibility
Vehicles Affected
640
Recall Type
Vehicle
Report Received
April 9, 2018
Completion Rate
52.34

Defect Summary

Motor coach industries (mci) is recalling certain 2018 mci j4500 motor coaches. the rear left hand window may separate from the vehicle.

Safety Consequence

If the left rear window separates from the vehicle while it is moving, it can become a road hazard, increasing the risk of crash or injury.

Corrective Action

Mci will notify owners, and dealers will check the rear left hand window to make sure that it is securely installed, correcting it as necessary, free of charge. Mci issued owners an interim notification on june 8, 2018. The recall began on august 24, 2018. Owners may contact mci customer service at 1-800-241-2947. mci's number for this recall is sb 463.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Motor Coach Industries, Inc dealer and reference recall ID 18V225000 or campaign SB 463.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Motor Coach Industries, Inc or involving Visibility.

FAQ: Recall 18V225000

Your rights, the repair process, and what each field on this page means.

What is recall 18V225000?

NHTSA recall 18V225000 was issued by Motor Coach Industries, Inc on April 9, 2018. It addresses: Left rear window may separate from coach. The recall affects approximately 640 vehicles, with the defect involving the Visibility component.

How do I get this recall repaired?

Contact any authorized Motor Coach Industries, Inc dealer and reference NHTSA recall ID 18V225000 or the manufacturer campaign number SB 463. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.