Safety Recall NHTSA · 17V712000 Reported November 14, 2017

Impact sensor housing may fracture

Chrysler (fca Us, Llc) · Air Bags · 3,514 vehicles potentially affected

NHTSA ID
17V712000
Manufacturer Campaign
T64
Component
Air Bags
Vehicles Affected
3,514
Recall Type
Vehicle
Report Received
November 14, 2017
Completion Rate
93.58

Defect Summary

Chrysler (fca us llc) is recalling certain 2018 ram promaster vehicles. an incorrect rivet may have been used to attach the front door impact sensor which can cause the sensor housing to fracture.

Safety Consequence

A fractured sensor could affect the deployment of the standard supplemental side airbags during certain side impact crashes, increasing the risk of injury.

Corrective Action

Chrysler will notify owners, and dealers will replace both front door impact pressure sensors, securing them with the correct rivets, free of charge. the recall began january 11 2018. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is t64.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Chrysler (fca Us, Llc) dealer and reference recall ID 17V712000 or campaign T64.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Chrysler (fca Us, Llc) or involving Air Bags.

FAQ: Recall 17V712000

Your rights, the repair process, and what each field on this page means.

What is recall 17V712000?

NHTSA recall 17V712000 was issued by Chrysler (fca Us, Llc) on November 14, 2017. It addresses: Impact sensor housing may fracture. The recall affects approximately 3,514 vehicles, with the defect involving the Air Bags component.

How do I get this recall repaired?

Contact any authorized Chrysler (fca Us, Llc) dealer and reference NHTSA recall ID 17V712000 or the manufacturer campaign number T64. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.