Ignition switch may turn off
Defect Summary
This defect can affect the safe operation of the airbag system. until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. the key fob (if applicable), should also be removed from the key ring. general motors llc (gm) notified the agency on july 2, 2014 that they are recalling 554,328 model year 2003-2014 cadillac cts vehicles manufactured august 16, 2001, to april 28, 2014, and 2004-2006 cadillac srx vehicles manufactured march 20, 2003, to august 11, 2006. in these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Safety Consequence
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Corrective Action
Gm will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. the recall began on september 15, 2014. owners may contact cadillac customer service at 1-800-458-8006. gm's number for this recall is 14172.
Similar Recalls
Other recalls from General Motors, Llc or involving Electrical System.
FAQ: Recall 14V394000
Your rights, the repair process, and what each field on this page means.
What is recall 14V394000?
NHTSA recall 14V394000 was issued by General Motors, Llc on July 2, 2014. It addresses: Ignition switch may turn off. The recall affects approximately 554,328 vehicles, with the defect involving the Electrical System component.
How do I get this recall repaired?
Contact any authorized General Motors, Llc dealer and reference NHTSA recall ID 14V394000 or the manufacturer campaign number 14172. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.