Ford Motor Company | NHTSA Recall #14V284000
Vehicle safety recall details from the Department of Transportation.
Description
Detailed recall information for NHTSA ID 14V284000 by Ford Motor Company. Affecting model year 2008-2011 ford escape and mercury mariner vehicles manufactured august 18, 2006, through september 11, 2010 Includes 740,878 affected units, Loss of Electric Power Steering Assist, component: STEERING, and more from the Department of Transportation.
Vehicle Make / Model
makesAndModelsmodel year 2008-2011 ford escape and mercury mariner vehicles manufactured august 18, 2006, through september 11, 2010
Defect Summary
Ford motor company (ford) is recalling certain model year 2008-2011 ford escape and mercury mariner vehicles manufactured august 18, 2006, through september 11, 2010. the affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. as a result, the system could remove the electric power steering (eps) assist.
Corrective Action
Ford will notify owners, and dealers will update the software for the power steering control module (pscm) and the instrument cluster module, free of charge. if a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the pscm when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. the recall began on july 18, 2014. Owners may contact ford customer service at 1-800-392-3673. ford's number for this recall is 14s05.