Nissan North America, Inc. | NHTSA Recall #13V588000
Vehicle safety recall details from the Department of Transportation.
Description
Detailed recall information for NHTSA ID 13V588000 by Nissan North America, Inc.. Affecting model year 2014 infiniti q50 vehicles equipped with direct adaptive steering Includes 23 affected units, Software may Disable Steering in Cold Temperatures, component: STEERING, and more from the Department of Transportation.
Vehicle Make / Model
makesAndModelsmodel year 2014 infiniti q50 vehicles equipped with direct adaptive steering
Defect Summary
Nissan north america, inc.'s (nissan) is recalling certain model year 2014 infiniti q50 vehicles equipped with direct adaptive steering. the affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.
Corrective Action
Nissan notified owners and arranged to have vehicles towed to the nearest infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact infiniti at 1-800-662-6200.