Fire Risk NHTSA · 25V631000 Reported September 20, 2025

High voltage battery system may short circuit

New Flyer Of America, Inc. · Electrical System · 655 vehicles potentially affected

🔥 Fire Risk When Parked: Park outside and away from structures until this recall is repaired.
NHTSA ID
25V631000
Component
Electrical System
Vehicles Affected
655
Recall Type
Vehicle
Report Received
September 20, 2025
Completion Rate
0.00

Defect Summary

New flyer of america, inc. (new flyer) is recalling certain 2019 xe35, 2021-2025 xe35, xe40, and xe60 transit buses. The high voltage battery may experience a short circuit within the battery module when charging to near or full capacity.

Safety Consequence

A short circuit in a high voltage battery increases the risk of a fire.

Corrective Action

Owners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles above 75% capacity. New flyer will replace the batteries, free of charge. This is a phased campaign. Phase 1 will include 35 buses. New flyer notified owners on 3/24/2026. Phase 2 will include 100 buses. New flyer will notify owners on or about 6/15/2026. Phase 3 will include 120 buses. New flyer will notify owners on or about 9/16/2026. Phase 4 will include 120 buses. New flyer will notify owners on or about 12/14/2026. Phase 5 will include 120 buses. New flyer will notify owners on or about 3/15/2027. Phase 6 will include 80 buses. New flyer will notify owners on or about 6/14/2027. Phase 7 will include 80 buses. New flyer will notify owners on or about 9/27/2027. Interim owner notification letters explaining the safety risk were mailed november 12, 2025. A second letter will be sent once the remedy is available. Owners may contact new flyer's customer service at 1-800-241-2947.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized New Flyer Of America, Inc. dealer and reference recall ID 25V631000 .
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from New Flyer Of America, Inc. or involving Electrical System.

FAQ: Recall 25V631000

Your rights, the repair process, and what each field on this page means.

What is recall 25V631000?

NHTSA recall 25V631000 was issued by New Flyer Of America, Inc. on September 20, 2025. It addresses: High voltage battery system may short circuit. The recall affects approximately 655 vehicles, with the defect involving the Electrical System component.

How do I get this recall repaired?

Contact any authorized New Flyer Of America, Inc. dealer and reference NHTSA recall ID 25V631000 or the manufacturer campaign number shown above. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

Why is this recall flagged for fire risk?

This recall has been classified as having a fire risk when parked. NHTSA generally advises affected owners to park outside, away from structures and other vehicles, until the defect is repaired.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-20. For the most current official notice, visit nhtsa.gov/recalls.