Safety Recall NHTSA · 21V038000 Reported February 1, 2021

Bolts may be missing from front seat tracks

Q: What is recall 21V038000?

NHTSA recall 21V038000 was issued by Volkswagen Group Of America, Inc. on February 1, 2021. It addresses: Bolts may be missing from front seat tracks. The recall affects approximately 57 vehicles , with the defect involving the N/A component.

Q: Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls . NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

Q: How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Volkswagen Group Of America, Inc. · N/A · 57 vehicles potentially affected

NHTSA ID

21V038000

Manufacturer Campaign

72L6

Manufacturer

Volkswagen Group Of America, Inc.

Component

N/A

Vehicles Affected

Recall Type

Vehicle

Report Received

February 1, 2021

Completion Rate

100.00

Defect Summary

Volkswagen group of america, inc. (volkswagen) is recalling certain 2021 volkswagen tiguan long wheelbase and jetta vehicles. bolts may be missing from the front seat tracks.

Safety Consequence

The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.

Corrective Action

Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. the recall began february 18, 2021. owners may contact volkswagen customer service at 1-800-893-5298. volkswagen's number for this recall is 72l6.

What you should do

Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
Contact an authorized Volkswagen Group Of America, Inc. dealer and reference recall ID 21V038000 or campaign 72L6.
Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.

View Official NHTSA Notice →

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FAQ: Recall 21V038000

Your rights, the repair process, and what each field on this page means.

What is recall 21V038000?

NHTSA recall 21V038000 was issued by Volkswagen Group Of America, Inc. on February 1, 2021. It addresses: Bolts may be missing from front seat tracks. The recall affects approximately 57 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Volkswagen Group Of America, Inc. dealer and reference NHTSA recall ID 21V038000 or the manufacturer campaign number 72L6. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.