Safety Recall NHTSA · 18V725000 Reported October 15, 2018

Starter battery has exposed positive cable

Mercedes-benz Usa, Llc · Electrical System · 4,073 vehicles potentially affected

NHTSA ID
18V725000
Manufacturer Campaign
2018110002
Component
Electrical System
Vehicles Affected
4,073
Recall Type
Vehicle
Report Received
October 15, 2018
Completion Rate
92.44

Defect Summary

Mercedes-benz usa, llc (mbusa) is recalling certain 2018 mercedes-benz c300 4matic coupe, c300 4matic cabrio, e300, e300 4matic, c300, c300 4matic, c300 coupe and c300 cabrio vehicles. the cover for the starter battery may not cover the live positive electrical wire, and in certain crashes, the vehicle's strut brace may deform and short circuit the battery.

Safety Consequence

If the battery is shorted, the emergency door unlocking would be deactivated for an outside responder and the short circuit could increase the risk of a fire.

Corrective Action

Mbusa will notify owners, and dealers will replace the positive pole cover, free of charge. the recall began november 27, 2018. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2018110002.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Mercedes-benz Usa, Llc dealer and reference recall ID 18V725000 or campaign 2018110002.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

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FAQ: Recall 18V725000

Your rights, the repair process, and what each field on this page means.

What is recall 18V725000?

NHTSA recall 18V725000 was issued by Mercedes-benz Usa, Llc on October 15, 2018. It addresses: Starter battery has exposed positive cable. The recall affects approximately 4,073 vehicles, with the defect involving the Electrical System component.

How do I get this recall repaired?

Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 18V725000 or the manufacturer campaign number 2018110002. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.